Lead Butler

Shine Home Dinamis · 📍 Garut, Jawa Barat · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 25.000.000 – Rp 32.000.000 per month
Shine Home Dinamis is seeking a highly motivated and experienced Lead Butler to join our team. In this role, you will be responsible for providing exceptional service and ensuring the comfort and satisfaction of our guests. The ideal candidate will have a strong understanding of hospitality standards and a passion for delivering outstanding service.

📋 Tanggung Jawab Pekerjaan

Oversee and manage a team of butlers to ensure high standards of service are maintained.,Provide personalized service to guests, anticipating their needs and ensuring their stay is memorable.,Coordinate with other departments to ensure seamless guest experiences.,Maintain a clean and well-organized living space for guests.,Handle guest complaints and resolve issues promptly and professionally.,Ensure all guest requests are met in a timely and efficient manner.,Conduct regular training sessions for the butler team to enhance their skills and knowledge.,Monitor and evaluate the performance of the butler team to ensure continuous improvement.

🎓 Kualifikasi & Syarat

Minimum 5 years of experience as a Butler or similar role in the hospitality industry.,Proven track record of delivering exceptional service and guest satisfaction.,Strong leadership and management skills with the ability to motivate and inspire a team.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Familiarity with luxury hospitality standards and protocols.,Ability to multitask and prioritize tasks effectively.,Fluent in English and Indonesian.

🛠️ Keahlian

Customer ServiceTeam ManagementProblem-SolvingTime ManagementCommunicationLeadership
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