Key Account Manager (IT Enterprise Solutions)

Join ST Engineering as a Key Account Manager and take the lead in driving strategic IT enterprise solutions for our high-value clients. This role offers a unique opportunity to manage key accounts, foster long-term partnerships, and contribute to the growth of our clients' businesses in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung.

As a Key Account Manager, you will be responsible for building and maintaining strong relationships with key clients, understanding their unique business needs, and delivering tailored IT solutions that drive their success. You will work closely with cross-functional teams to ensure seamless implementation and ongoing support, while also driving revenue growth and market expansion.

📋 Tanggung Jawab Pekerjaan

• Manage and grow key client accounts in the IT enterprise solutions space.
• Develop and maintain strong relationships with key clients to understand their unique business needs and deliver tailored solutions.
• Drive revenue growth and market expansion through strategic account management.
• Work closely with cross-functional teams to ensure seamless implementation and ongoing support of IT solutions.
• Monitor and analyze client performance to identify opportunities for improvement and growth.
• Stay up-to-date with industry trends and best practices to ensure our clients receive the most innovative and effective IT solutions.
• Collaborate with marketing and sales teams to develop and execute targeted campaigns and initiatives to drive client engagement and loyalty.
• Provide regular reporting and updates to senior management on client performance and account progress.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, IT, or a related field.
• Minimum of 5 years of experience in account management, business development, or a related field.
• Proven track record of successfully managing and growing key client accounts.
• Strong understanding of IT enterprise solutions and the ability to communicate complex technical concepts to non-technical stakeholders.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficient in using CRM systems such as Salesforce or HubSpot.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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